Chatbot:
Chatbot is a computer program, meaning software application or Interface which simulates human conversation within an end user. Chatbot helps you in time management and further manage tasks efficiently.
Chatbot tools to Use:
- Microsoft Bot Framework
- IBM Watson Assistant
- Google Dialog Flow
- Pandorabots
- Amazon Lex
You can develop a chatbot on your own depending on your technical capabilities. You may develop a chatbot using any technologies like javascript and Python. You can create an AI chatbot using Natural Language Processing (NLP) in Python. I like to list out few AI chatbot tools like:
- ChatGPT
- Google Bard
- Jasper Chat
- Zendesk
- Replika
- ADA
- Botsify
- Personal AI
- Intercom
- Kuki AI
Benefits of having Chatbot in place:
- Provide fast, 24/7 customer service
- Improves customer engagement
- Offer more personalized experiences
- Helps to optimize costs
- Deliver multilingual support
- Provide proactive customer service
